Every painter in Central Florida offers a warranty. Almost none of them publish the terms, which means you find out what it covers at the moment you need it to cover something — standing in your own driveway, in year three, arguing with someone who has already been paid.
So here it is in advance. If you are comparing us against another quote, ask them for the equivalent page. What they send back, or don’t, tells you more than the number does.
What it covers
5 years on workmanship, on every surface we prepared and coated:
- Peeling. Paint lifting away from any surface we prepared and coated. We come back, strip the failed area, re-prep and re-coat it.
- Blistering. Bubbles forming under the film. Usually moisture or a surface that was not dry enough when coated - either way, ours.
- Flaking and chipping. The film breaking up on its own, without something having hit it.
- Caulk failure at the joints we caulked. Splitting or pulling away at trim, corners and penetrations we sealed.
If any of that happens, we come back and put it right. No fee, no deductible, and no requirement that you used a particular cleaner or had it inspected annually — conditions which exist mainly to give a company a reason to say no.
What it does not cover
This is the honest half. Each of these is something a painter could be blamed for and genuinely is not responsible for. Better said now than argued later:
- Fading and colour change. That is sunlight, not workmanship. Florida sun fades every paint made; darker colours go first. No painter can warrant against it and any who says otherwise is going to find a reason not to honour it.
- Impact damage. A mower, a ladder, a branch, a pressure washer held too close. The coating did not fail; something hit it.
- Failure caused by a defect behind the paint. An ongoing leak, rising damp, a stucco crack that keeps moving because the structure is moving. Paint is a coating, not a repair. If we spot this we tell you before we coat over it.
- Surfaces we advised against coating and you asked us to coat anyway. We write that down on the quote at the time, so nobody has to remember the conversation.
- Anything excluded from the original scope. The exclusions above are not in the price, so they are not under the warranty either.
- Work altered or recoated by someone else. Once another coating goes over ours we cannot tell whose failed.
The terms
It is held by us, not by the crew
Your agreement is with Fast Paint Pros. The crew that paints your house works under our work order. If they stop working with us - or stop trading altogether - your warranty is unaffected, because it was never theirs. This is the single practical reason the contractor-of-record model is worth anything to you.
It transfers once, with the house
If you sell within the five years, the remaining cover passes to the buyer. Tell us the closing date and we reissue it in their name. One transfer, so it does not follow the house forever.
It starts the day the job is finished
Not the day you pay, not the day you signed. Five years from final walk-through, which is the date on your completion record.
Who stands behind it
Working under our contract, not a lead sold on. We check every crew's liability and workers comp before they're offered a job, and a lapsed policy takes them off the list.
That distinction matters more than it sounds. The usual arrangement in this trade is that you hire a company, a subcontractor does the work, and the warranty quietly belongs to whichever of them is still trading when you need it. Here the contract is with Fast Paint Pros from the first day, so there is only one party to come back to.
A warranty is not insurance
They get conflated constantly, so: this warranty covers our workmanship failing. It is not liability cover and it is not a substitute for it. Those are separate things and we do not describe ourselves as insured anywhere on this site unless and until that is documented and current — see how we talk about claims.
Making a claim
Email hello@fastpaintpros.com with a photo and the address. You do not need paperwork — we hold the completion record and the original scope, and those are what the claim is judged against.
We look at it within five business days and, if it is ours, schedule the repair.
The full contractual terms are on the terms page, and what a given job includes is listed on your own quote before you accept it.